This privacy policy describes how Kosovali Grup ("we", "us", or "our") collects, uses, and protects your personal information when you visit Kosovali Grup (the "Website"). We take the privacy of your personal information seriously and are committed to adhering to the practices described in this policy.

What Information Do We Collect?

We may collect the following types of information when you visit our Website or interact with us:

• Information You Provide to Us:
  • Contact Information: Your name, email address, phone number, and other contact details you voluntarily provide to us (e.g., through contact forms).
  • Account Information: If you create an account, your username, password, and other account-related information.
  • Content: Comments, posts, or other content you submit to us through the Website.
  • Payment Information: If you purchase products or services, your payment card details or other financial information (however, this information is usually processed through secure payment processors and not directly stored by us).
  • Survey and Feedback Information: Information collected through surveys you participate in or feedback you provide to us.
• Information We Collect Automatically:
  • Log Data: Information collected through server logs, such as your IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and clickstream data.  
  • Cookies and Similar Tracking Technologies: We may use cookies, web beacons, and other similar technologies to analyze the use of our Website, improve user experience, and provide you with personalized content. You can manage your cookie preferences through your browser settings. You can find more information about our cookie policy at [Link to Cookie Policy (if applicable)].  
  • Device Information: Information about your device, such as device type, model, unique device identifiers, and mobile network information.
  • Location Information: If you grant permission, we may collect your device's location information.

How Do We Use Your Information?

We may use the information we collect for the following purposes:

• To Provide and Maintain the Service: To operate, provide, and improve our Website.  
• Account Management: To create and manage your account, including password resets and other account-related actions.
• Communication: To respond to your inquiries, comments, and requests, and to send you service-related notifications.
• Personalization: To personalize the Website content and your experience based on your interests and preferences.
• Marketing and Promotional Purposes: If you have opted in, to send you emails or other communications about our products, services, and promotions. You can opt-out of these communications at any time.
• Analytics and Improvement: To analyze the usage of our Website, understand user behavior, and improve the performance and functionality of our Website.  
• Security: To ensure the security of our Website and our users, and to prevent and detect fraud.
• Legal Obligations: To comply with our legal obligations and respond to legal processes.

How Do We Share Your Information?

We may share your personal information with third parties in the following circumstances:

• Service Providers: With third-party service providers who provide services to us, such as website hosting, data analysis, email delivery, payment processing, and customer service. These providers are obligated to use your information only to provide services to us.  
• Business Partners: If we offer certain services or promotions in conjunction with business partners, we may share your information with them. In such cases, we will provide you with information about how they will use your information.
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
• Business Transfers: If we sell, merge, or transfer all or a portion of our business, your personal information may be among the assets transferred.  
• With Your Consent: We will obtain your consent before sharing your personal information with any third party for any other purpose.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The length of time we retain your personal information may depend on legal obligations and other factors, such as resolving disputes.  

Security

We take reasonable technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.  

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:  

• Right to Access: The right to request access to the personal information we hold about you.
• Right to Rectification: The right to request the correction of inaccurate or incomplete personal information.  
• Right to Erasure ("Right to be Forgotten"): The right to request the deletion of your personal information under certain circumstances.  
• Right to Restriction of Processing: The right to request the restriction of the processing of your personal information under certain circumstances.  
• Right to Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  
• Right to Object: The right to object to the processing of your personal information for certain purposes, such as direct marketing.  
• Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.  

To exercise these rights, please contact us using the contact information provided below. We will consider your request and respond in accordance with applicable laws.  

Links to Other Websites

Our Website may contain links to other websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any websites you visit.  

Children's Privacy

Our Website is not directed to children under the age of [Specify Age Limit, e.g., 16]. We do not knowingly collect personal information from children in this age group. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information immediately.  

Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes will be effective when we post the revised policy on our Website. We encourage you to review this page periodically for any changes.